PRIVACY POLICY

FULL CERTIFICATE acts in the market as a Trusted Electronic Service Provider, specializing, among other services, in electronic contracts, legally valid notifications and electronic voting, among other services, guaranteeing in a neutral way, as a Trusted Electronic Service Provider, that its processes are generated under registration and at the request of its clients.

 

In accordance with the provisions of EU Regulation 2016/679 of 27 April 2016 General Data Protection and Organic Law 3/2018, of 5 December, on Personal Data Protection and guarantee of digital rights, we inform you that if you wish to contract our services, you must expressly consent to the processing of your personal data by FULL CERTIFICATE and accept the Terms of Use applicable to the contracted service that will be provided to you prior to the completion of each contract.

 

In this sense, Full Certificate guarantees compliance with the current regulations on personal data protection, reflected in the Organic Law 3/2018, of 5 December, on the Protection of Personal Data and the Guarantee of Digital Rights (LOPD GDD). It also complies with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons (GDPR).

 

  1. DATA DPO

 

Full Certificate Data:

 

  1. Company name: FULL CERTIFICATE S.L., (en adelante FULL CERTIFICATE o Full Certificate).
  2. HQ: Calle Boix y Morer, 6. Planta 9, 28003, Madrid, España.
  3. NIF:  ESB87336178
  4. Telephone: +34 910 052 659
  5. eMail Link for contacting the Data Protection Officer: dpo@fullcertificate.com

 

  1. PURPOSE OF THE PROCESSING OF PERSONAL DATA

 

Your data will be collected exclusively for specified, explicit and legitimate purposes and will not be further processed in a way incompatible with those purposes.

 

III. RETENTION OF PERSONAL DATA

 

In the event that the user has entered into a service agreement/contract with Full Certificate, the personal data provided will be retained for as long as the commercial, commercial and/or service provision relationship is maintained and, provided that they have consolidated services, until the expiry of the statutory period of time for claiming liability arising from the contractual relationship and other legal obligations.

FULL CERTIFICATE shall keep by law the Electronic Certificates issued for a minimum period of five years and likewise the personal data provided by users for this purpose.

In all other cases, the personal data provided will be retained as long as the data subject does not request its deletion.

 

 

 

 

 

  1. LEGITIMISATION OF THE PROCESSING

 

When Users provide their personal data through the forms on its website and internal services area, the legal basis for the processing of their data is the freely given consent, which may be withdrawn at any time.

Whereas, when the Client and/or User enters into a contract and/or purchases a service from FULL CERTIFICATE, the legal basis for the processing of his/her data is the fulfilment of the contract and/or the provision of the service.

  1. RECIPIENTS

In general, FULL CERTIFICATE shall not communicate or transfer personal data to third parties, unless required by law. This will be done in all cases with the exception of companies that form part, in the present or in the future, of its business group and provide similar or related services

  1. RIGHTS OF THE OWNERS

Users and/or Customers, namely the interested stakeholder as subjects of the processing of their personal data, have the following rights under the applicable privacy laws:

  1. a) To know if his/her personal data are being processed by FULL CERTIFICATE,
  2. b) Access to his/her personal data to find out which personal data is being processed and the processing operations carried out on them,
  3. c) Rectification of any inaccurate personal data, with the exception of the identification registration data provided for the regulations in force, namely those customer uniqueness data within the framework of inter-operability. These data are as follows: Name, surname, identity card number and date of birth.
  4. d) Request the limitation of the processing of his/her personal data to the main purpose for which they were transferred to FULL CERTIFICATE.

 

  1. e) Request the portability of your personal data in favor of another data controller.

 

  1. f) Request opposition to the processing of his/her personal data.

 

 

You may exercise your rights by contacting FULL CERTIFICATE in one of the following ways:

 

 

  • Through the Support Ticket present within the system of fullcertificate.com.
  • By means of a reliable postal communication to the company.

 

 

Without prejudice to the above, in the event that you consider that there has been a breach of data protection legislation with regard to the processing of your personal data or in the event that your request to exercise your right(s) has not been complied with, you may lodge a complaint with the relevant body.

 

VII. COOKIES

The website (https://www.fullcertificate.com) of Full Certificate uses cookies. However, you can prevent the use of cookies by deactivating them in your internet browser.

For more information, please see our Cookie Policy.

VIII. PERSONAL DATA SECURITY MEASURES

The personal data provided are protected by a complete system of technical and organizational security measures, implemented by Full Certificate, which are necessary for:

  • Ensure the security of your personal data and,
  • Prevent unauthorised third parties from gaining access to your data,
  • Prevent their alteration and loss.

Also, FULL CERTIFICATE also guarantees the security of your personal data.

 

 

  1. MODIFICATION OF THE PRIVACY POLICY

 

FULL CERTIFICATE reserves the right to modify and/or update this Privacy Policy in the light of legislative and regulatory changes that may affect the Applicable Privacy Laws, in the event of any intervention by the competent authority for the protection of personal data.

 

This Privacy Policy is effective from the date of its publication on the website. www.fullcertificate.com. Likewise, FULL CERTIFICATE undertakes to immediately publish the updated version of the Privacy Policy.

 


  1. APPLICABLE LAW AND COMPETENT JURISDICTION

Any controversy and/or claim arising from the interpretation and/or execution of this privacy policy and/or the Protection of Personal Data shall be governed by Spanish law and shall be subject to the jurisdiction of the Courts and Tribunals of Madrid, Spain, Europe.